
Shipping Policy
Shipping Policy – AlkalineLife MultiTrade LLP
Thank you for shopping with AlkalineLife MultiTrade LLP. We strive to ensure your orders are processed and delivered efficiently. Please review our shipping policy below for details on delivery times, shipping methods, and fees.
1. Shipping Methods & Delivery Times
We offer the following shipping options (subject to availability in your region):
- Standard Shipping: Estimated delivery within 5-7 business days (depending on location).
- Express Shipping: Estimated delivery within 2-3 business days (additional fees apply).
- Local Pickup (if applicable): Available at our warehouse (address provided upon order confirmation).
Note: Delivery times may vary due to holidays, peak seasons, or unforeseen delays (e.g., weather, logistics).
2. Shipping Fees
- Free shipping on all orders.
- Standard Shipping: Free.
- Express Shipping: Free.
- International Shipping (if applicable): No International Shipping.
3. Order Processing Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation (excluding weekends and holidays).
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can monitor your package through the courier’s website.
5. Shipping Restrictions
- We currently ship to India.
- Some products may have restrictions based on local laws (e.g., supplements, liquids).
6. Undelivered/Lost Packages
- If your order is lost or undelivered, please contact us within 10days for assistance.
- We may file a claim with the shipping carrier, but refunds/reshipments are subject to investigation.
7. Returns & Damaged Items
- If your order arrives damaged or incorrect, notify us within 48 hours with photos for a resolution (refund/replacement).
- See our Return Policy for full details.
8. Contact Us
For shipping inquiries, email support@alkalinelife.in or call +917770070402.