Refund & Return Policy

Refund and Return Policy for AlkalineLife MultiTrade LLP

At AlkalineLife MultiTrade LLP, we strive to ensure your complete satisfaction with our products. Please read our refund and return policy carefully:

1. Manufacture Damage: If you receive a product that is damaged during manufacturing or transit, please contact us immediately. We will arrange for the return of the damaged product and provide a replacement or refund, depending on your preference.
2. Condition of Return: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
3. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. Provide your order number and details of the issue.
4. Return Shipping: Customers are responsible for the shipping costs associated with returning the product to AlkalineLife MultiTrade LLP unless the return is due to a manufacture defect or damage.
5. Refund Process: Once we receive the returned product and verify its condition, we will initiate the refund process. Refunds will be issued using the original payment method used for the purchase.
6. Non-Returnable Items: Certain items are not eligible for return, such as consumables or products that have been used beyond their original condition.
7. Exchanges: If you prefer to exchange the product for another model or variant, please contact us to discuss availability and arrangements.
8. Contact Information: For any questions regarding our refund and return policy, or to initiate a return, please contact our customer service team at support@alkalinelife.in

We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most current version of our refund and return policy.

Thank you for choosing AlkalineLife MultiTrade LLP. We appreciate your trust in our products and services.